poor service but good products
"Email and chat support was very poor as I had to contact 5+ times. The first email was left almost 3 weeks without any reply. Meantime I had chat with 3 people telling that i had no email response, all of them said they would respond soon which was never done. It took unnecessarily too long until I place an order. Delivery was smooth, I liked it that I can track the status of my product such as creating, shipped, in-transit etc...I am satisfied with the product quality and the design as well. Especially I was amazed how user friendly the the design user interface was."